Has anyone experienced any fund transfer failure between fidelity account and vested (Jp morgan) ? I observe the JP morgan charges $50 as a processing fee for such failed transactions before returning the same back to fidelity. Kindly let me know if anyone has faced such issues recently ? I have done one successful transactions earlier in Nov 2025, however i see this issue recently in this month during my wire transfer . Suggest me some options to reclaim those processing fee and get this transfer issue resolved ?
I also have the same quetion. How to transfer funds ( after selling RSU’s) from Fidelity account to Vested. I do not see any info around it
Yes, even I am facing this issue, I have transferred Money from Fedility ,its been 15 days I haven’t received in vested yet, Most probably it will fail like yours…
Yes deep dived the issue, got the transcripts from both vested & Fidelity and figured out that the intermediary citi bank is not sending our names ,
that is causing the transactions to fail. Not sure how to resolve, fidelity suggests to update the transfer instruction and give us a call to initiate wire transfer rather than doing it on our own. Let me know if someone has done this successfully by calling fidelity to initiate wire transfer.
Hmm , then Iwill have to wait for first transaction to fail then.
How about you 5o Dollers ? did they revert ?
Thanks for bringing this up. We are aware of a small number of Fidelity transfer cases that are currently under review and are working with our partners to resolve them as quickly as possible.
We are actively investigating the issue and will share updates as soon as we have more clarity.
If you have a transfer that has been pending for an extended period, please reach out to our support team with the details so we can review your specific case.
We’ll keep the community posted on any further developments.
In context to Rupanshi’s message
you can reach us t help@vestedfinance.co and our team will help you out
I wrote an email with screen shorts , kindly check please
@Ragimuddala_Spark_66 Ideally I am reaching out to both vested help and Fidelity. Its going back forth between each other. Fidelity doesnt make any charge , and their transcripts shows they have passed the name and address correctly. However while verifying with Vested to JP morgan , it is missing Name, address and the amount I intend to transfer as well. Basically am shuttling between both helpdesks and not sure what is my next step to take it forward.
@Rupanshi-Vested Actually I tried twice and the payment got failed twice , leading to a total payment failure charge of $100, it would be helpful if you could raise a dispute with JP morgan and help us reclaim those refunds. I have atttached the relevant transcripts of the SWIFT transaction from Fidelity and payment response received at JP morgan, along with fidelity transfer instructions written to help@vestedfinance.co. we need some support to proceed further.
@Rupanshi-Vested I havw wrtoe my email yesterday there is no response…Looks ot be similar situation like @Thanga_Echo_484 for me as well…
Can you address this.
shyamsunder186@gmail.com sent by this email ID>
Here’s a polished version:
Apologies for the experience.
Please write to us at help@vestedfinance.co, and our team will respond within 24 hours of receiving your email.
If you don’t receive a response by the end of today, I’ll personally look into it and get it sorted for you.
Hey please send me the email address you used to contact us, and I’ll personally look into it and get it sorted for you.
When will this be resolved?
I’ve been talking over WhatsApp supporters for quite some time but no resolution so far.
This is forcing us to abandon vested and select indmoney!
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Hello @Drashti_Vested,
the email address i am using to contact is help@vestedfinance.co. Rashmi Kalwar is the person handling my case from Vested. Support Ticket no : 1508649
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Thanks @Thanga_Echo_484 for sharing the details here, I too am facing this issue.
@Rupanshi-Vested Would be good if there is an update from Vested side.
@Thanga_Echo_484 We reviewed your case in detail. Since you mentioned that Fidelity sent the required name information, please reply to your existing support ticket with any screenshots or supporting documentation showing the wire details. We’ll review them and see if we can escalate the matter internally with our partners. While we don’t have direct visibility into intermediary bank fees charged by J.P. Morgan, we’ll do our best to investigate the underlying issue.
@Ragimuddala_Spark_66 @Sandeep_Spark_262 @Shasank_Cipher_76 We are currently seeing an intermittent issue affecting some Fidelity transfers. We received an update yesterday that they have reversed the changes at their end that was creating this issue and have now started processing the impacted transactions, and we expect the pending queue to clear shortly. We’ll continue to keep you posted as we receive updates.
@Sonia_Ace_908 Given the ongoing intermittent issue, you may want to hold off on initiating a new transfer for now. Once the issue is resolved, you can proceed using the Fidelity transfer instructions available under Transfers → ESOP/RSU in the app.
Thank you all for your patience while we work through this.
Please share your vested support Ticket no. and personally look into it.
@Drashti_Vested , Support Ticket no : 1508649, attached the fidelity swift code transaction details in the ticket. Please let me know if you need any details too. Email id : thanga.ganesh@gmail.com