Add Money with icici

I am trying to add money via ICICI Bank through Vested. My ICICI net‑banking login and Money2World both work fine when I access them directly, but when I go through Vested I get the following ‘User ID has been disabled’ error.

Below is the exact error.
“Your user ID has been disabled. You can unlock your user ID by generating your password online. Select ‘Get Password’ option below.”